Our support channels are predominantly through our comprehensive ticketing system.
If you have any questions or issues with our software or hardware you can contact the support team by raising a ticket through the Chargemetrix portal or by emailing [email protected].
By emailing our support email address this email will automatically be turned into a ticket within our support portal for you to track.
The team will aim to respond to all tickets within a 48 hour period. Please note we operate Mon-Fri, 9am-5pm.
Please also see our article on 'How to Raise a Ticket'.
If you would like to talk to the team about a project or any other sales queires you can contact our sales team through [email protected].
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