Our Customer Support Channels

Modified on Tue, 27 Feb 2024 at 12:29 PM

Our support channels are predominantly through our comprehensive ticketing system. 


If you have any questions or issues with our software or hardware you can contact the support team by raising a ticket through the Chargemetrix portal or by emailing support@chargemetrix.com


By emailing our support email address this email will automatically be turned into a ticket within our support portal for you to track. 


The team will aim to respond to all tickets within a 48 hour period. 


Please also see our article on 'How to Raise a Ticket'. 


If you would like to talk to the team about a project or any other sales queires you can contact our sales team through sales@chargemetrix.com

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article