Our Customer Support Channels

Modified on Tue, 27 Feb at 5:29 PM

Our support channels are predominantly through our comprehensive ticketing system. 


If you have any questions or issues with our software or hardware you can contact the support team by raising a ticket through the Chargemetrix portal or by emailing support@chargemetrix.com


By emailing our support email address this email will automatically be turned into a ticket within our support portal for you to track. 


The team will aim to respond to all tickets within a 48 hour period. 


Please also see our article on 'How to Raise a Ticket'. 


If you would like to talk to the team about a project or any other sales queires you can contact our sales team through sales@chargemetrix.com

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